🔁 Refund and Returns Policy

Hacker Computer School

At Hacker Computer School, we are committed to delivering high-quality ethical hacking and cybersecurity training. If you’re not fully satisfied with your purchase, we offer a fair and transparent refund process.

📅 Refund Eligibility

🧑‍💻 Online Courses & Digital Products

• You may request a refund within three (3) days of your original purchase.

• Refunds are only available if less than 20% of the course content has been accessed or completed.

• Refunds will not be issued after the 3-day period or if a significant portion of the course has been consumed.

• Downloaded materials such as PDFs, tools, or scripts are non-refundable.

❌ Non-Refundable Items

The following items are not eligible for a refund:

• Certification exam fees (once booked or attempted)

• Downloadable content or software

• Discounted or promotional items

• Gift cards or prepaid vouchers

• Custom-built tools or content provided under special packages

📩 How to Request a Refund

To initiate a refund request, please contact us at:

• 📧 Email: [email protected]

• 📞 Phone: +91-818181-6323

• 📅 Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)

Please include:

• Your full name

• Order ID or invoice number

• Reason for the refund

• Proof of purchase

Our support team will respond within 2–3 business days with further instructions.

💳 Refund Processing

• Approved refunds will be processed within 7–10 business days.

• The amount will be refunded to your original method of payment.

• You will receive a confirmation email once the refund is completed.

📘 Need Help?

If you have any questions about our refund policy or need assistance, feel free to reach out. We’re here to help you succeed in your cybersecurity learning journey.